Vinay Kumar Singh always believes in constantly learning and adapting to new challenges and opportunities. So, when Mr Singh was offered an opportunity to head Thomson Digital, he happily made the shift from Thomson Press. He lost no time in familiarising himself with the requirements of his new role.  

An alumnus of the Regional Institute of Printing Technology, Jadhavpur University, Kolkata, Mr Singh also pursued a course in Graphic Communication Technology from the University of Pune. He also specialised in scientific and educational content and underwent Executive Training Programs at ISB Hyderabad.

Beginning his career with Thomson Press in 1991, Mr Singh served the organisation in multiple capacities. He established Thomson Digital, a division of Thomson Press India, and transformed it into an independent brand.  In 2000, Mr Singh was given the charge of running the export division of Thomson Press in its content solu tion and services division. He undertook business expansion, marketing and product development across all the units of Thomson Digital in the country.

In a thought-provoking interaction with Sharmila Chand, Mr Singh shares his management principles and practices that have brought him huge success in his personal and professional lives.

What are the five management mantras you follow?

Focus on creating value for customers: Success in business requires a deep understanding of customers’ needs and preferences and the ability to deliver products and services that meet or exceed their         expectations.

Build a strong team: Success also depends on having a talented and motivated team that shares a common vision and values and works collaboratively to achieve the common goals.

Embrace innovation: In today’s fast-changing business environment, it is essential to be open to new ideas, technologies and ways of working that can help create a competitive advantage and drive         growth.

Manage risk effectively: Success also requires the ability to anticipate and manage risks effectively, whether they are related to market dynamics, technology disruptions or other factors.

Continuously learn and improve: Finally, success in business requires a continuous process of learning and improvement, including seeking feedback, analysing performance and making adjustments as needed. Industry leaders need to ensure keeping pace with the developments in technology to provide satisfaction to their customers. A strong understanding of customers’ requirements is a must.

Do you play any game which helps you in your work?
Games teach valuable lessons such as the importance of planning ahead, analysing risks and opportunities and adapting to changing circumstances. These skills are critical in today’s fast-paced world. These are essential skills in the workplace to make swift and calculated decisions to meet business goals. I play badminton which helps me to learn skills continuously like patience and persistence that offer benefits in achieving an individual’s professional endeavours.

Would you share with us the turning point in your life related to your career?

The turning point happened when I joined Thomson Digital to head the publishing services vertical of international scientific, technical and medical content and took on the challenge of transforming it into a growing and profitable business in 2000. It was a steep learning curve, but it gave me the opportunity to apply my skills and experience to create a successful business model. 

What is your philosophy of work?
I believe in staying focused on the bigger picture while also paying attention to details. It is very important to maintain high ethical standards and build strong relationships with colleagues, customers and stakeholders.

Is there any particular person that you admire who has inspired you?
I admire my father, a self-made man with unmatched leadership skills, integrity and commitment to professionalism and transparency. His emphasis on self-discipline and his peaceful resolution of conflict are timeless lessons that can inspire anyone.

What is the secret of your success?
It is a combination of hard work, passion and focus on delivering value to customers. I also believe in constantly learning and adapting to new challenges and opportunities.

What is the best advice that you have got?
The best advice that I have got was to always remain humble and never stop learning, no matter how successful or experienced one becomes.  

Who is your sounding board?
My sounding board is my family, who provides me with valuable feedback, support and encouragement in both personal and professional matters.

What are your favourite books? 
My favourite books are The Noodle of Kalimpong by Gyalo Thondup and The Lean Startup by Eric Ries.

How do you keep yourself fit?
I maintain a regular fitness regime by exercising daily, having a healthy diet and getting enough rest and sleep. I also enjoy outdoor activities once in a while to stay active and energised.

What message on management would you like to convey to youngsters? 
My message to youngsters on management is to focus on developing a growth mindset, which involves embracing challenges, learning from failures, seeking feedback and continuously improving oneself.