MANAGEMENT MANTRA - “Plan, Do, Review & Repeat” Rahul Jain, Co-Founder & CEO, Drums Food
- Sharmila Chand
- Feb 03, 2024
Jain is a strong votary of taking calculated risk. A calculated risk that Mr
Jain took in his very first job changed the entire course of his personal and
in Singapore at Deutsche Bank’s credit structuring department, Mr Jain realised
that his true calling was in business. Quitting his plush job, he returned to
India and enrolled into an MBA course at the prestigious Indian School of
Business (ISB), Hyderabad.
soon realised the potential in the Indian dairy industry and started an organic
milk brand to bridge the gap between demand and supply of quality milk. During
the course of the venture, he met Rohan Mirchandani and recognised that they
both shared a similar passion. The duo founded Drums Food to build and promote
brands in the premium dairy segment.
Jain is a BTech graduate in Metallurgy and Materials Science from IIT Bombay,
apart from an MBA from ISB. Coming from a business family, he has grown up with
first-hand knowledge of business intricacies and nuances.
work, Mr Jain loves to meet people from all walks of life and learn from their
experiences. He enjoys reading and sports. A big cricket buff, he follows all
games religiously notwithstanding which teams are playing. He loves to travel
and explore various cultures. He also enjoys trekking and has been to multiple
treks in India and South-East Asia.
Sharmila Chand meets
up with Mr Jain and comes back impressed about his burning passion for business
as well as his deep insights into various management principles and practices.
Your five management
Plan, do, review, repeat: This mantra
emphasises the iterative process of continuous improvement. It encourages me to
plan a change, implement it, monitor its effects and then adjust the plan
People are our greatest assets: I am a very strong believer of valuing and investing
in my teams. Any organisation’s success is heavily influenced by the skills,
dedication and well-being of its employees.
Customer is king: Their needs, their feedback, and their tastes – all of them have
to take centrestage. All our departments are oriented to think and act
Work smart: Work smart, leverage technology, optimise processes and focus on
the high-impact stuff. Don’t sweat the small stuff.
Fail fast, fail cheap: I have always believed in encouraging a culture of
innovation. Be open to experimentation and learning from failures. It is about
taking calculated risks, iterating quickly and minimising the cost of failures
to accelerate the learning process. We live in a too fast-paced environment to
A game that helps
am an avid Squash player, and it has become a crucial aspect of my routine.
Beyond being a fantastic stress reliever, Squash demands intense focus and
rapid decision-making. Engaging in this fast-paced game allows me to disconnect
from the demands of my professional life temporarily and immerse myself
entirely in the present moment. Squash has taught me the importance of
strategic thinking, adaptability and maintaining composure in high-pressure
situations, all of which are invaluable lessons that seamlessly translate into
the challenges of the corporate world.
The turning point
in your career life
were going smoothly while working at Deutsche Bank in Hong Kong. The turning
point came during a chat with my dad. He asked about my long-term plans, and
what I would like to do for the rest of my life, making me realise that I did not
want to stick to banking forever. I wanted to make a real impact. That
conversation was a game-changer! I took a bold step to leave Deutsche Bank,
returned to India and took a year at ISB to introspect and figure out my next
that time, I stumbled upon the dairy sector, and it changed everything.
Switching from finance to the dairy industry was not just a career move; it
reshaped my life. It all started with a simple talk with my dad and led me to a
place where I am passionate about making a meaningful difference in business.
Secret of your
the core of any success is a profound ambition. I firmly believe that dreaming
big is the ultimate secret to achieving remarkable milestones in life. Once you
have that ambition, the journey to success obviously begins with hard work and
dedication to turn those dreams into reality. It is the combination of a clear
vision and the relentless pursuit of that vision that has been the driving
force behind my achievements.
Your philosophy of
be effective as a leader, it is imperative to foster capable and motivated
individuals and empower them with responsibility and ownership of work. The
next piece flows naturally from there – give those individuals the necessary
resources and guidance. I am a very strong proponent of empowered teams that
actually help create real action.
Any person you
predictable, but it would be Mukesh Ambani. I am amazed by his vision and act
of fabulous diversification across sectors. His ability to embrace innovation
and bold decision-making is exemplary.
The best advice
think the best advice I ever got was to distinguish between “must-haves” and “good-to-haves”.
It is valuable in various aspects of life, including decision-making,
goal-setting and resource allocation.
Your sounding board
Mirchandani, my co-founder at Drums Food, and my father
The Psychology of
by Morgan Housel – it shows you a holistic approach to finance and investing.
It helped change my perspective about money and success and made me much calmer
and helped to detach the two which are always considered as related topics.
book that I absolutely love is Shoe Dog
by Phil Knight that chronicles the founding and growth of Nike. It is an
inspiring example of the determination required to overcome adversity in
business. A never-say-no attitude will always bring you closer to your dreams
and help you achieve them.
Your fitness regime
believe that it is crucial to listen to your body and make adjustments on the basis
of how your body feels. I am a mindful eater and follow a strict intermittent
Your message on management
is important to be clear in your vision and embrace a mindset of continuous
learning. Clarity of thought is more relevant today with so much noise around.
It is the strongest anchor for any business.
How would you
define yourself in one sentence?
collaborative and detail-oriented individual with a keen ability to navigate
and build consensus among diverse stakeholders, possessing both micro-level
attention to detail and a macro-level strategic perspective.