CORPORATE
Arattai’s major encryption upgrade set to push it further up into the big league
- IBJ Bureau
- Nov 16, 2025
Arattai, the homegrown messaging platform from Zoho, is set for a major upgrade that will bring end-to-end encryption across its entire ecosystem. The upgrade will address one of its key shortcomings of encryption in competing with privacy-focused global rivals like WhatsApp.
Zoho Co-Founder and Chief Scientist Sridhar Vembu has announced that the Arattai team has opted for a full roll-out of compulsory encryption, beginning with one-to-one chats and expanding to group conversations soon after.
“We had to do some redesign around it, and we wanted extensive testing because it is a drastic change. It is now being tested by about 6,000 people in the company,” Mr Vembu has added in a post on the X. He has said that the team has identified issues, fixed them and is conducting “one more round of testing on a new build that has fixed the issues identified”.
“If all goes well, we plan to deploy in a few days. It will be a forced upgrade on all because it is a drastic change,” he has said.
According to Mr Vembu, existing Arattai users can already download the app version that carries the code for mandatory end-to-end encryption, though it will not function until the feature is enabled by the company after final testing. “The app is also faster and sleeker now, which you can experience,” he has said.
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