Domino’s Pizza India franchise would consider taking some of its business away from popular food delivery apps, Zomato and SoftBank-backed Swiggy, if their commissions rose further, according to a letter seen by the Reuters. 

The disclosure was made by Jubilant FoodWorks, which runs the Domino’s and Dunkin’ Donuts chain in India, in a confidential filing with the Competition Commission of India (CCI), which is investigating alleged anti-competitive practices of Zomato and Swiggy. 

Jubilant is India’s largest food services company, with more than 1,600 branded restaurant outlets – including 1,567 Domino’s and 28 Dunkin outlets. 

The CCI had ordered in April its probe into Zomato and Swiggy after an Indian restaurant group had alleged preferential treatment, exorbitant commissions and other anti-competitive practices. The food delivery apps deny any wrongdoing. 

After the CCI had sought responses from Domino’s India franchise and several other restaurants as a part of its investigation, Jubilant had told the watchdog this month that 26-27 per cent of its total business in India was generated from online platforms, including its own mobile application and website. 

“In case of an increase in commission rates, Jubilant will consider shifting more of its businesses from online restaurant platforms to the in-house ordering system,” the company had stated in its July 19 letter addressed to the CCI.